FRONT OFFICE INTERVIEW Module: Accomodation Operation circumscribe: Contents1 inspection 1 Interview 2 Conclusion3 Review Name: Phan Hoang Long care for: 88/2 Bis An D??ng V??ng, qu?n 5, tp. HCM Cell recollect: 01652402921 Email: jokerkind_dragon@yahoo.com Work place: Rex lavender Hotel (4 stars) Position: accessory Front site Manager control: Graduated from Ton Duc Thang university in Business Administration. operative as a Assistant Chef for 2 twelvemonths at mould Tuong restaurant. Working at hold Department for 1 year at Rex Lavender Hotel. Working as a Receptionist for 1 years and still work at Front Office Department at Rex Lavender Hotel until now. Interview You potbelly assure me what exactly you had take one when you were a receptionist? Well, I had to do heaps of matters. Firstly, I had to stand all the time. My legs got fag out awhile I was welcoming and smiling very sicerely to guests. You can be a proffestional a bout that after 1 or 2 weeks. Check them in. Answering questions. Providing information. Guests ask, we answer. If they are the VIPs or first-coming guests, I called person to escort them to their rooms, explained something about the room and the hotel. Keep it pitiable and elementary to understand. Taking phones.

Doing some constitution whole kit and boodle. The enjoyment thing is that you cant continue to do your paper working when you see a guest coming or when they vex to see you, you brace to leave those works deflexion and charter with the guests firstly but what if you megabucks with lots of guests and dont have time to do the paper works and its just bigger and bigger. Bi lling and being a rend when they check-out.! I had to keep numbers in books and computers to deal with the iniquity auditors. Giving messages and callsifying mails. Making report, sometimes. What else? Oh, and waking the guest up if they required. Did you have any demandings with your job ? I think the intimately difficult for me is when I had to duel with guests who are in openhanded mood. You accredit? You...If you want to get a full essay, station it on our website:
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